Anonymous

Incorrect

The issue has not been resolve the company states because I did not pay $1,138 in late fees is that t I owe an additional $16,000 and when asked why wasn't told this along the way or why didn't they increase my payment which on the average i would have been an additional $390. a month which is about a 300% increased rate this has to be incorrect but the company insist that this is correct I need help
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Cons:
  • Will rip you off

Preferred solution: Price reduction

User's recommendation: DO NOT USE THIS COMPANY THEY TAJE ADVANTAGE OF PEOPLE WITH LESS THAN PERFECT CREDIT

Regina C Xcf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Amount paid finance and owed

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This company is a rip off in 2014 I financed a car for 72 months for the amount of 23000 at a 18.95% interest rate payment of $554. a month to date they have received $39334 and the company states that I still owe $16000 and when I ask about why I still owe so much their answer is that I had 41 late payment none that were over 30 days late payment fee is $27.54 × 41 is only $1164 then I get from them I let the insurance lapse which cost $3000 well it still doesn't add up then when I ask for a payment history the manager craig stated that he would send it but never did someone please help by the time they get all of the money that they say I owe it will be 200% gain
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Loss:
$16000
Cons:
  • Payment issues
  • Being misinformed about loan options
  • Lies after you accept offer

Preferred solution: correct the amount owed

User's recommendation: do not use this company

1 comment
Guest

This is EXACTLY what I am going through with them. EXACTLY.

I have paid more than a year ove my contract and still owe more than half.

I have late payments that added 1800 but it does not add up to 14,000. Did you ever get a resolution?

Bobby G Asc

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Verified Reviewer
| map-marker Virginia Beach, Virginia

IF YOU HAVE BAD CREDIT THIS IS THE RIGHT COMPANY BUT IF YOU HAVE LIFE PROBLEMS AND NEED THERE HELP SAY GOODBYE TO YOUR CAR

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Tidewater Motor Credit - IF YOU HAVE BAD CREDIT THIS IS THE RIGHT COMPANY BUT IF YOU HAVE LIFE...
Tidewater Motor Credit - IF YOU HAVE BAD CREDIT THIS IS THE RIGHT COMPANY BUT IF YOU HAVE... - Image 2

I brought my 2012 Malibu in 2013 and really was blessed but to be able to get it. OVER TIME, I began to run into major health issues and fail behind s few times BUT I always caught up.

Over the last couple of years I have gotten really sick and became disabled and notified Tidewater. Here it is 2020 illnesses has taken over my life feel behind but continued to make payments as much as I could to make it to tax time to catch up. But January 15 I became extremely Ill to the point where I'm fighting for my life when my wife was coming back to hospital to comfort me but noticed the car was gone. So factor in made a payment in October and November getting ready to send another payment.

Called and was told I had to pay recovery fee back payments and storage fee. 2300.00, but they may not accept the payment and may want the payoff amount.

So here I am dying in hospital but made to feel like crap. Thank you, Tidewater, for a great 6 years you have made me wish to die to get a way from this crooked world.

View full review
Loss:
$50000
Pros:
  • I was approved
Cons:
  • Payment issues
  • Being misinformed about loan options
  • Customer service
Reason of review:
Problems with payment

Preferred solution: Let the company propose a solution

4 comments
Guest

They truly suck. Customer service is trained to act like they don't understand anything.

You know dumb as dirt.

I was so happy to get away from these cheats. Hope that you get better and get rid of them.

Machele Imf

"Crooked world?" Me thinks thous protest too much. When you borrow money for a car, for instance and then fail to make proper and timely payments as agreed by you, the first recourse the lender has is to repo the vehicle.

They will wait a certain time for you to make amends and then sell the vehicle. If, and when they don't get enough at the auction to fully pay your debt, they can then come after you for the balance via garnishment, etc.

You agree to all this. No use complaining about something you knowingly did.

Bobby G Asc
reply icon Replying to comment of Machele Imf

To bad he died this weekend he would have love you post. His daughter

Guest
reply icon Replying to comment of Machele Imf

Me thinks thoust cruel and rude

View more comments (3)
Benjamin W Ccq

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Verified Reviewer

Be mindful of your situation

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Tidewater Motor Credit - Be mindful of your situation
Repoted to Transunion chapter 7 Bankruptcy...it showed up on my credit report as well as my co signers.....I didn't file Bankruptcy..... sooooo what the ***
View full review
Loss:
$5000
Pros:
  • Customer serice
  • Beginning
  • I was approved
Cons:
  • Questionable credit reporting

Preferred solution: Price reduction

2 comments
Natalina Mek

Same thing happened to me. My account shows as closed and written off in a BK on my credit reports....that I did not file after I bought the car.

The BK was BEFORE I even purchased the car. I tried to correct it and they told me not to worry and just keep paying it.

Guest
reply icon Replying to comment of Natalina Mek

I had this happen as well. Was on my account as a BK and now they say after 8 years I still over over half of what I took. It is insane Something is very wrong here.

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Anonymous
map-marker Redford, Michigan

Do not used to fiance car

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After my car was paid off they report to the 3 credit bureau saying my car was repo because of a 300 dollars misunderstanding once a paid it off they say they will remove off my credit profile its been almost 2 years i call they still want remove it ...but what they forgot i have a letter from them say it will be deleted. So i will be taking them to court soon *** tidewater do not used
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Anonymous

Be aware of higher interest rates and if you ever fall behind on a payment no one shows empathy

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I knew my credit was not the best but wanted to get a new car to establish credit again. I regret ever coming to this company. I got behind on my payment and called to speak to someone customer service is a joke and so are the managers. No one talks to you with respect. If you can try to borrow from a bank or look for reviews from other finance companies b4 going to this company.
View full review
Pros:
  • I was approved
Cons:
  • Not helpful
  • Customer service
  • Being misinformed about loan options
Reason of review:
Poor customer service
Anonymous
map-marker Santa Ana, California

Rude reps

They are rude and made threatening calls all day everyday...
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Mahari Ddr

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Verified Reviewer
| map-marker Detroit, Michigan

Horriable company to deal with

I have called for 3 month to get due date changed each time i am told it is done every month get bill still the same due date customer service cant speak english good and they have lied about my calls and very argumentive each time.....i am finding another company to buy out my loan because of there attitudes
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Reason of review:
Poor customer service
Anonymous

Car loan of horror

They are RUDE they hang up on you
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Anonymous
map-marker Gainesville, Georgia

Worse in my long, long life.

This is the worse 'business' ever. NEVER get thru easily, wants to charge to pay on-line, THEY lost my check than weeks later it miraculously was submitted to bank AFTER we sent a replacement check that was processed. THEY charge $100 for deferment AND $10 app fee! Paid off and can't get them to show it on credit reports! STAY AWAY, GET UP AND RUN AS FAST AS YOU CAN FRThis is the worse 'business' ever. NEVER get thru easily, wants to charge to pay on-line, THEY lost my check than weeks later it miraculously was submitted to bank AFTER we sent a replacement check that was processed. THEY charge $100 for deferment AND $10 app fee! Paid off and can't get them to show it on credit reports! STAY AWAY, GET UP AND RUN AS FAST AS YOU CAN FROM ANY DEALER THAT SAYS THEY WILL FIANCE YOU !!!! the worse! oh yea, the address on THEIR statement (to send payment) wrong address to send it to ! GO FIGURE THAT LITTLE TRICKERY OUT! Plus paid ALWAYS on time and still receive calls 'when are we going to pay'! WALK BEFORE USE TIDEWATER!
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Anonymous

Horrible

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Calls EVERYDAY my payment is due the 15th & I get paid by weekly so it may be a couple days late the do not care if they do not have payment on the 15th you will receive a call or text message like clockwork
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Anonymous
map-marker Wilmington, Delaware

Research

I have been doing research on this company for the pass two hours. I really need a car, but it sounds like it is best not to get a car loan through these people at all. I will just go pay cash for a car. Building credit again can be hard, but it seems like it will make even harder to rebuild your credit when you have a company with such business practices that they have.
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Anonymous
map-marker Americus, Georgia

Run while you have a chance!!

I wouldn't recommend tidewater company on my worst enemy!!!
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Anonymous
map-marker San Diego, California

Shady stay away

had a car loan threw them, was one month late, they repo the car, sold it at a privet auction for 8500. then turn around and sued for the full amount 4 years later. customer service is *** at best, rude and unprofessional, they constantly run your credit every month to see where you live and work which drops your credit rating down every time. they stalk and harass your family and friends for information. run away even if you are hard up for a loan just go with out,
View full review
Reason of review:
Problems with payment
3 comments
Guest

Their public response on this thread should tell you all you need to know about this company. Steer clear of them. You’ve been warned.

Guest

Tidewater sucks!!

Guest

Ha, ha, ha! It's another serial deadbeat whining about the consequences THEY caused by not paying on time.

This deadbeat can't even write using the basics of grammar, punctuation and sentence structure as taught in the SECOND GRADE!

He or she can't even spell commonly used words correctly! Am I ever impressed!

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ylonda w
map-marker Lincoln, Nebraska

The whole works

i sent in my payment through money gram money order of 500.00 a few weeks went by then i got a call about making a payment i explained that i did send it and that i have the recipit of my money order so i called money gram and they told me that my money order has not been cashed so the next day i go to have the money order stopped and sent back to me the damm thing was cashed then i called tidewater to see if they got the payment and no so theni had to hunt down who cashed it paid another 25 dollars to do so then i find out that the US treasure was the name on the back of the money order so i called them and they cant tell me any information of my money order because i dont work at that place so who has my 500.00 so my loan will be short the 500.00 that i sent. then also when i do make my payment they still call and ask for payment without checking the system. now i need to trade this car in and cant cause 10,000 upside down in this loan wow crazy never again will i do this company
View full review
Pros:
  • I was approved
Cons:
  • Lies after you accept offer
Reason of review:
Problems with payment

Preferred solution: Price reduction

Anonymous
map-marker Midwest City, Oklahoma

Don't buy with them.

Car was seriously over priced. A 2014 Kia for over $30,000.come on people, really??? When everyone i took it too told me that it was a terribly bad deal and to try to get out of it.i did,i called them to come get their car back. Long story short is now I'm being garnished for the second year in a row for a car they sold .my kids and i can't eat because they are taking $3??? A check and about to cause us to be homeless. Run from this company if you can.#look for the class action .
View full review
1 comment
Guest

Do not deal with this company!!! Late on payment cause I’m out of work.

They are calling EVERY member of my family!!! I will not tolerate that!!! I am however calling my LAWYER!!! & reporting this to the PRESIDENT of the Bank!!!

Yep worked at a bank for over 10 plus years so I know my rights!!! Got the wrong one today

About

Related Companies

Tidewater Finance Company, Tidewater Credit Services

Summary

Tidewater Moto Credit provides financing solutions for selected automobile dealers and their customers. Since 1992, Tidewater Motor Credit has helped thousands problem customers and their dealers to solve financial problems when others would not, allowing customers to finally purchase cars and rebuild their credits. Unlike the others, Tidewater Motor Credit has been a consistent and reliable source of funding for the dealer partners. In 1999 Tidewater Motor Credit rolled out first ever Bankruptcy Program allowing dealers to be funded on customers. Tidewater Moto Credit has also an online auto finance program .

Tidewater Motor Credit reviews and complaints

Tidewater Motor Credit is ranked 682 out of 3886 in Financial Services category

Area Served

USA

Payment Methods

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