Tidewater Motor Credit - Payment issues
This company is the most horrible business I have ever worked with.
They take 1-2 weeks to process paper (checks) payments, so that they can charge a late fee.
They push ACH or online Payments so that they can charge an extra $10.00 processing fee.
Their people have never told the truth during a conversation. I have sent letters and emails, requesting that senior management response to my concerns, with no reply from the top people.
Their web-site, is never updated to display accurate financial information about my account.
They are constantly directing any payments to interest although, the payment is denoted โApply to Principalโ.
Nastiest company and customer service in the USA.
Who can I file a complaint with about Tidewater Motor Credit in Virginia Beach VA?
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Consumer finance.gov to file a complaint and contact your local attorney Generals office.