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2 comments

dont fall for it. they say that they will grant you a deferment during a hardship, but in fact, you pay them the "fee" and the interest and they dont actually report the deferment.

they instead "claim" that you are consecutively late. this really screws up your credit rating. I have never been so angry and cofused when dealing with a lender.

they are extremely rude on the phone and look to blame rather than research and fix anything that they may have messed up. I tried to speak to a manager several times, but just kept getting a "supervisor" that continued to tell me that they never received my interest payment and therefore I was responsible for all of my late fees.

Location: Houston, Texas

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Guest

I'm glad to see these reviews, I asked for a deferment and they want to charge me $110.Whats the point of it if I still have to pay $110. I'm not doing it, I'll just be late 24 days. As long as it not 30 I'm good

Guest

I have just recently went through the same deal..Mrs.Saunders supervisor very rude rejected my deferment when all other finance companies grants it with no fee..horrible company I have ever did business with trying to find a better finance company..

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