Tidewater Motor Credit Customer Care Review from Chesapeake, Virginia
This has to be the worst finance company ever. The deferment qualifications suck.
No one can help, as with any other call center you get 20 different answers. One lady told me I qualified for a deferment and that I would be receiving paperwork via email to fill out and once approved that I would have to pay 100 dollars to cover the finance charges for the month. So days later I get a call from a representative asking when do I plan on paying my car note and that I am not eligible for a one time deferment. My frustration with this company is through the roof.
I am so sorry I financed my vehicle with this company. I will be writing reviews everywhere.
Reason of review: Poor customer service.
Location: Chesapeake, Virginia
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